How Can We Assist?
What are the payment options?
We accept credit cards (through a secure provider, Stripe), PayPal or ETransfer all through our website cart. We prefer not to handle cash during these crazy times but will make exceptions for curbside pickups if necessary
What is your return policy?
We stand behind every product we make. We make every single product ourselves, here in Canada (Nanaimo, BC, to be exact) with the highest quality materials we can source. Our goal and focus is to have 100% satisfied customers. We will treat you the way we wish to be treated, fairly and honestly.
What materials do you use?
We spent a lot of time researching the materials we should be using and found over and over again the scientist and medical professionals were recommending a 3 layer design
Layer 1 - Outside layer, quilting cotton for the quality, thread count consistently 120 or better
Layer 2 - Non-woven core, polypropylene. Many tests have been done on this material now and it has been shown to be effective in blocking the Covid virus. It cannot compare to an N95, but it is very good
Layer 3 - High quality cotton lining thread count 120 or better. We have been able to source an excellent 200 thread count we use in all of our masks
What sizes to you have?
Child size (generally fits up to a 7 - 8 year old) 7.75" from ear to ear and 4" from the bridge of the nose to the point of the chin
Petite Adult/Large Child (generally fits a small face, child up to 12 - 13 years old) 8.5" from ear to ear and 4.5" from the bridge of the nose to the point of the chin
Regular Adult (fits 95% of adults comfortably) 9.5" ear to ear and 5" from the bridge of the nose to the point of the chin
Large Adult 9.5" ear to ear and 5.5" from the bridge of the nose to the point of the chin